Terms & Conditions

1. What does this Privacy Policy cover?

Flower Den is committed to protecting your privacy. This Privacy Policy outlines how Flower Den collects, uses, and safeguards your personal information. By accessing our services, you agree to the terms described herein.

This policy applies to all websites, social media accounts, and mobile technologies owned and operated by Flower Den, including but not limited to FlowerDen.com, FlowerDenVa.com, and FlowerDen.net.

Flower Den reserves the right to revise this Privacy Policy at any time without notice. Please review the policy periodically for updates.

2. What types of personal information does Flower Den collect?

• Personal Information: Flower Den collects your name, contact information, email address, payment details, and other details necessary to complete transactions or provide services.
• Recipient Information: When placing an order, we may also collect the recipient’s name, address, and contact details to facilitate delivery.
• Social Media Information: Information you share via social media platforms (e.g., Facebook, Instagram) may also be collected.
• Third-Party Information: We may supplement your information with data from third-party sources, such as address verification services or marketing partners.

3. How does Flower Den use personal information?

• To process, fulfill, and deliver orders
• To improve customer experiences through tailored recommendations
• To send marketing communications (which you can opt out of per Section 9)
• To ensure compliance with applicable laws and protect against fraud

4. How does Flower Den share personal information?

• Affiliates: Information may be shared with affiliates to process orders and provide services.
• Third Parties: Flower Den may share information with service providers for payment processing, order delivery, and customer support.
• Legal Compliance: Information may be disclosed as required by law or to protect Flower Den’s legal rights.

5. Opting out of marketing communications

You may opt out of marketing communications at any time by following the instructions in the communication or contacting us at the details below. Please allow up to ten (10) business days for your request to be processed.

Note that transactional emails, such as order confirmations or updates, will still be sent even if you opt out of marketing messages.

6. Refund and Cancellation Policy

Refunds and cancellations are subject to Flower Den's Refund Policy. Please contact us promptly to cancel or modify your order. Refunds are not guaranteed for orders that have already been prepared or delivered.

7. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: